✅Complete Guide to Appealing Google Ads Suspicious Payment Policy (2025)
How to Recover Suspended Accounts and Prevent Future Flags – Powered by MarioAgency.com
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📄 What Is Google Ads Suspicious Payment Policy?
A Suspicious Payment Policy refers to the rules used by Google Ads (and other platforms like Facebook Ads or Twilio) to detect and block potentially fraudulent transactions. These rules aim to prevent abuse, chargebacks, and unauthorized payments.
If Google flags a payment as suspicious, your account may be suspended, limited, or reviewed. Fortunately, in most cases, you can successfully appeal and reinstate the account.
⚠ Common Triggers for Suspicious Payment Flags
1.Use of Virtual or Prepaid Cards
2.Especially if there’s no billing address or your IP location doesn’t match.
3.Mismatch of Payment and Account Info
4.Name, address, or country does not align with the account details or activity.
5.High-Risk BINs (Bank Identification Numbers)
6.Cards issued from flagged regions (e.g., Russia, India) or crypto-funded cards.
7.Multiple Payments from One IP or Device
8.Using one device to fund several accounts can trigger fraud detection.
9.Rapid Spend Changes
10.Spending too fast or too little in risky categories (ads, VoIP) from a new account.
11.Unusual Geolocation
12.Payment made from a location far from the billing or user profile region.
🚫 Consequences of Being Flagged
1.Your account may be suspended or limited.
2.Your payment may be declined or refunded.
3.Google may request additional verification (ID, billing proof, card photo).
4.Repeat violations can lead to blacklisting or permanent bans.
🔧 How to Appeal a Suspicious Payment Flag
1. Click Start Verification
If prompted in your Google Ads dashboard or email, start the verification or appeal process
2. Prepare Legitimate Supporting Information
Business Info:
Company name
Official website
Domain ownership or use case explanation
Billing Proof:
Cardholder’s name and billing address (matching your account info)
Screenshot of bank statement showing payment to Google Ads
Photo of the card used (only if requested; cover CVV and partial card number)
3. Write a Clear Explanation
Why the payment may have looked suspicious (e.g., new card, travel, high spend)
That the payment was authorized and you are a genuine advertiser
Confirm that you understand the payment policy and will comply in the future
4. Send and Wait
Most responses arrive in 24–72 hours.
If no reply in 3 days, follow up once politely.
Avoid creating new accounts or retrying payment during review.
✨ Best Practices to Avoid Suspicious Payment Issues
Use cards with a verified billing address.
Ensure account country, payment details, and IP location match.
Avoid using the same card or device across multiple accounts.
Gradually increase spend on new accounts.
Consider using corporate cards or bank-issued debit/credit cards.
❓ Need Help? Contact MarioAgency
Need personal help appealing a Google Ads suspension?
Reach out to the MarioAgency team:
🌐 Website: https://marioagency.com
📨 Telegram Google Ads Support: https://t.me/google_ads
📨 Telegram Facebook Ads Support: https://t.me/facebookmario
We specialize in reinstating suspended accounts and navigating complex appeal cases professionally.
