Cookie Policy

1. Introduction

Mario Agency, operating under the trade name Facebook Mario (“we,” “us,” “our”), functions as a platform facilitating connections between buyers and sellers of digital marketing services, under the umbrella of Wefun Agency and Markdao, registered in Vietnam as Offshore Company Holding. This Cookie Policy explains how we use cookies and similar tracking technologies on our website (marioagency.com) to enhance functionality, analyze usage, and deliver targeted advertising. As a platform, we do not directly collect or store personal data; however, we outline our use of cookies to ensure transparency and compliance with applicable laws, including the General Data Protection Regulation (GDPR) for EU users and Vietnamese data protection regulations.

2. What Are Cookies?

Cookies are small text files placed on your device (e.g., computer, smartphone) when you visit our website. They store information about your browsing activities, such as preferences, navigation patterns, or device details, to improve your experience and provide analytics. Similar technologies, such as web beacons, pixels, or tags, may also be used for comparable purposes. For simplicity, this policy refers to all such technologies as “cookies.”

3. Why We Use Cookies

Mario Agency uses cookies to:
a. Enhance Functionality: Ensure our website operates smoothly, remembering your preferences (e.g., language settings, consent choices).
b. Analyze Usage: Understand how visitors interact with our website, including page visits, time spent, and referral sources, to optimize performance and user experience.
c. Deliver Targeted Advertising: Serve personalized ads based on your browsing behavior, particularly for our digital marketing services (e.g., advertising accounts, SEO packages).
d. Monitor Performance: Track the effectiveness of our marketing campaigns and website features through anonymized, aggregated data.
Cookies do not collect personal information directly, and Mario Agency does not store or process cookie data; all data handling is managed by third-party analytics providers.

4. Types of Cookies We Use

We use the following categories of cookies:
a. Essential Cookies: Necessary for the website’s core functionality, such as navigation and access to secure areas. These cannot be disabled without impairing website operation.
b. Analytics Cookies: Collect non-personal data (e.g., IP addresses, browser types, device identifiers) to analyze traffic and usage patterns. We use Pixel Analytics and Facebook Pixel for these purposes.
c. Advertising Cookies: Enable targeted advertising by tracking your browsing behavior across our website and other platforms. Facebook Pixel facilitates ad personalization and campaign tracking.
d. Session Cookies: Temporary cookies that expire when you close your browser, used for short-term functionality (e.g., maintaining your session).
e. Persistent Cookies: Remain on your device until deleted or expired, used for long-term preferences and analytics (e.g., remembering consent settings).
f. First-Party Cookies: Set by Mario Agency for website functionality and analytics.
g. Third-Party Cookies: Set by third parties (e.g., Pixel Analytics, Facebook Pixel) for analytics and advertising, subject to their privacy policies.

5. Data Collected by Cookies

Cookies collect non-personal data, including but not limited to:
a. IP addresses and geolocation data (approximate, not precise).
b. Browser type, version, and operating system.
c. Device identifiers and screen resolution.
d. Website navigation patterns (e.g., pages visited, time spent, click paths).
e. Referral sources (e.g., search engines, social media).
f. Ad interactions (e.g., clicks, impressions).
Mario Agency does not store or access this data; it is processed by third-party providers (Pixel Analytics, Facebook Pixel) under GDPR-compliant agreements. No personal information (e.g., names, emails, Telegram IDs) is collected via cookies.

6. Consent and Cookie Management

In compliance with GDPR and other applicable laws, we obtain your consent for non-essential cookies (analytics, advertising) through a cookie banner displayed upon your first visit to marioagency.com. You may:
a. Accept All Cookies: Allow all cookies for full functionality and personalized ads.
b. Customize Preferences: Select which cookie categories to enable (e.g., analytics but not advertising).
c. Reject Non-Essential Cookies: Disable analytics and advertising cookies, though essential cookies remain active.
You can manage cookie preferences at any time via the cookie banner or your browser settings. To disable cookies entirely:
– Chrome: Settings > Privacy and Security > Cookies and Other Site Data.
– Firefox: Options > Privacy & Security > Cookies and Site Data.
– Safari: Preferences > Privacy > Cookies and Website Data.
Disabling cookies may limit website functionality or ad personalization. Mario Agency is not liable for reduced functionality resulting from your cookie choices.

7. Third-Party Cookies

Our website uses third-party cookies from:
a. Pixel Analytics: For website traffic analysis and performance monitoring.
b. Facebook Pixel: For tracking ad campaign effectiveness and serving targeted ads on Facebook and related platforms.
These providers process cookie data under their own privacy policies, available at:
– Pixel Analytics: [Insert provider URL or note as generic if unknown]
– Facebook Pixel: https://www.facebook.com/privacy/explanation

Mario Agency does not control or access this data and is not liable for third-party practices. You should review their policies for details on data handling and opt-out options.

8. Data Security

As Mario Agency does not store cookie data, we maintain no databases requiring security measures. Our website uses SSL encryption to secure data transmission, and third-party providers (Pixel Analytics, Facebook Pixel) are contractually obligated to implement industry-standard security measures (e.g., encryption, access controls). You acknowledge that cookie data is processed by third parties at your own risk, subject to their security practices.

9. Your Rights

Under GDPR and other applicable laws, you may have rights to access, rectify, delete, restrict, or object to the processing of data collected via cookies. Since Mario Agency does not hold cookie data, you must direct such requests to:
a. Pixel Analytics: [Insert contact or note as generic].
b. Facebook Pixel: https://www.facebook.com/help/contact/…
To opt out of targeted advertising, use:
– Facebook Ad Preferences: https://www.facebook.com/adpreferences
– Digital Advertising Alliance: http://optout.aboutads.info
For assistance, contact us at:
Mario Agency
Email: support@marioagency.com
Telegram: @facebookmario
Phone: +84 9666609736
Address: XQQP+46C, Dau Alley, Mo Lao Ward, Ha Dong District, Hanoi City, Vietnam
We will respond within 30 days to guide you to the appropriate provider. You may also lodge complaints with your local data protection authority (e.g., Spanish Data Protection Agency).

10. International Data Transfers

Cookie data processed by third parties (Pixel Analytics, Facebook Pixel) may be transferred to servers outside your jurisdiction (e.g., USA, EU). Mario Agency ensures GDPR compliance for EU users through contractual safeguards with these providers, but we are not liable for their data transfer practices.

11. Data Retention

Mario Agency does not retain cookie data. Third-party providers determine retention periods, typically:
– Session Cookies: Expire upon browser closure.
– Persistent Cookies: Retained for up to 2 years or until deleted by you.
Refer to provider policies (e.g., Facebook Pixel) for specific retention details.

12. Changes to This Cookie Policy

We may update this Cookie Policy to reflect changes in our analytics practices, legal requirements, or third-party provider policies. Updates will be posted on marioagency.com, and significant changes will be communicated via Telegram or email. Continued use of our website constitutes acceptance of the revised policy.

13. Contact Information

For questions, concerns, or to manage cookie preferences, contact:
Mario Agency
Email: support@marioagency.com
Telegram: @facebookmario, @facebook_mario_support, @Google_ads
Phone: +84 9666609736
Address: XQQP+46C, Dau Alley, Mo Lao Ward, Ha Dong District, Hanoi City, Vietnam
Our 24/7 support team will assist in directing you to the appropriate third party.

14. Complaints

If you have concerns about cookie usage by third-party providers, contact them directly. For unresolved issues, you may file a complaint with your local data protection authority (e.g., Agencia Española de Protección de Datos for Spain).