Privacy Policy

Privacy Policy

Last Updated: April 21, 2025

1. Introduction

Mario Agency, operating under the trade name Facebook Mario (“we,” “us,” “our”), functions as a platform facilitating connections between buyers and sellers of digital marketing services, under the umbrella of Wefun Agency and Markdao, registered in Vietnam as Offshore Company Holding. This Privacy Policy governs the collection, use, storage, and protection of personal information when you (“you,” “your”), as a client, supplier, or website visitor, interact with our website (marioagency.com) or communicate with us via Telegram, WhatsApp, Skype, email, or other channels. As a platform, we do not directly collect or store client data; however, we outline our practices to ensure transparency and compliance with applicable data protection laws, including the General Data Protection Regulation (GDPR) for EU clients.

2. Information Collection

Mario Agency does not directly collect or store personal information. All data related to transactions, services, or communications is handled by third parties, including:

  •  Suppliers: Third-party providers of advertising accounts (e.g., Facebook Ad Accounts, Google Ads accounts) and SEO services, who may collect your name, email, Telegram ID, or other details to fulfill orders.
  • Buyers: Clients purchasing services, who provide data to suppliers or payment processors.
  • Payment Processor: NowPayments, our exclusive cryptocurrency payment processor, collects payment details (e.g., BTC, USDT, Ethereum wallet addresses) to process transactions.
  • Website Analytics: We use Pixel Analytics and Facebook Pixel to collect non-personal data, such as IP addresses, browser types, device identifiers, and website navigation patterns, for analytics and advertising purposes. These tools operate under GDPR-compliant consent mechanisms.

3. How Information Is Used

As a platform, Mario Agency does not process personal data. However, third parties (suppliers, buyers, NowPayments) may use your information for:

  • Service Delivery: To process and deliver advertising accounts or SEO services, including sending login credentials or service details via Telegram, WhatsApp, or Skype.
  • Payment Processing: To facilitate cryptocurrency transactions through NowPayments, with invoicing and reporting responsibilities resting solely with suppliers and buyers.
  • Communication: To respond to inquiries or provide support via Telegram (@facebookmario, @facebook_mario_support, @Google_ads), email, or other channels.
  • Analytics: Non-personal data from Pixel Analytics and Facebook Pixel is used to analyze website traffic, optimize user experience, and serve targeted ads, with your consent obtained via our cookie banner.
    We do not use your data for marketing or other purposes, as we do not hold or access it.

4. Data Sharing

Mario Agency does not store or share personal information. Any data sharing occurs between:

  • Suppliers and Buyers: Directly for order fulfillment, with each party responsible for its own data protection practices.
  • NowPayments: For cryptocurrency payment processing, subject to their privacy policy (available at nowpayments.io).
  • Analytics Providers: Pixel Analytics and Facebook Pixel receive anonymized data for website performance and advertising, compliant with GDPR and other regulations.
    We are not liable for the data practices of these third parties, and you engage with them at your own risk.

5. Data Security

As we do not collect or store personal data, we maintain no databases or servers requiring security measures. Our website uses SSL encryption for secure browsing, and analytics tools (Pixel Analytics, Facebook Pixel) adhere to industry-standard security protocols. Suppliers, buyers, and NowPayments are solely responsible for securing any personal information they handle, and you should review their respective policies.

 

6. Your Rights

Under GDPR and other applicable laws, you may have rights to access, rectify, delete, restrict, or object to the processing of your personal information. Since Mario Agency does not hold your data, you must direct such requests to the relevant supplier, buyer, or NowPayments. For assistance or inquiries about data handled by third parties, contact us at:

Mario Agency
Email: support@marioagency.com
Telegram: @facebookmario
Address: XQQP+46C, Dau Alley, Mo Lao Ward, Ha Dong District, Hanoi City, Vietnam
We will respond within 30 days to guide you to the appropriate party. You may also lodge complaints with your local data protection authority (e.g., Spanish Data Protection Agency for EU clients).

7. Cookies and Tracking Technologies

Our website uses cookies via Pixel Analytics and Facebook Pixel to enhance functionality, analyze traffic, and serve targeted ads. Cookies may be session-based (expiring upon browser closure) or persistent (remaining until deleted). You can manage preferences through our GDPR-compliant consent banner or browser settings. Disabling cookies may limit website functionality or ad personalization.

8. International Data Transfers

As a platform serving global clients (e.g., Israel, Cyprus, Dubai, Ukraine, Asia, USA, EU, India), any data handled by suppliers, buyers, or NowPayments may be transferred across jurisdictions. Mario Agency does not control these transfers but ensures our website analytics comply with GDPR for EU users through contractual safeguards with analytics providers.

9. Data Retention

Mario Agency does not retain personal data. Suppliers, buyers, and NowPayments determine their own retention periods, subject to their policies and applicable laws. Non-personal analytics data may be retained indefinitely for statistical purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy to reflect changes in our operations, legal requirements, or third-party practices. Updates will be posted on marioagency.com, and significant changes will be communicated via Telegram or email. Continued use of our platform constitutes acceptance of the revised policy.

11. Contact Information

For questions, concerns, or data-related inquiries, please contact:
Mario Agency
Email: support@marioagency.com
Telegram: @facebookmario
Address: XQQP+46C, Dau Alley, Mo Lao Ward, Ha Dong District, Hanoi City, Vietnam
Our 24/7 support team will assist in directing you to the appropriate third party.

12. Complaints

If you have concerns about data handling by suppliers, buyers, or NowPayments, contact them directly. For unresolved issues, you may file a complaint with your local data protection authority (e.g., Agencia Española de Protección de Datos for Spain).

Back to Top

Search For Products

Product has been added to your cart